Refund Policy – Jumu’ah Whitening Kits

Thank you for shopping with Jumu’ah Natural Whitening Kits.

We want you to love your smile and feel confident in your purchase.

If for any reason you are not satisfied, please review our refund policy below.

1. Returns Eligibility

We accept returns within 14 days of delivery for items that are:

• Unopened, unused, and in their original packaging

• Purchased directly from our official website

To start a return, please contact our support team at [Insert Email Address] with your order number and reason for return.

Once approved, you will receive return instructions.

2. Non-Returnable Items

For health and hygiene reasons, opened or used whitening strips cannot be returned or refunded.

We also cannot accept returns on promotional, discounted, or gift items.

3. Return Shipping

Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect upon arrival.

We recommend using a trackable shipping service to ensure your return reaches us safely.

4. Refund Process

Once we receive and inspect your return, we will notify you by email.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note: Refund times may vary depending on your payment provider.

5. Damaged or Incorrect Orders

If you receive a damaged or incorrect product, contact us within 7 days of delivery with your order number and clear photos.

We will send a replacement or issue a full refund at no extra cost.

6. Exchanges

We currently do not offer direct exchanges.

If you wish to replace an item, please return the original for a refund and place a new order.

7. Contact Us

If you have any questions about our refund policy or need assistance, please contact us at:

📧 Email:Info@jumu-ah.com