Shipping Policy
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Shipping Policy – Jumu’ah Natural Whitening Strips
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Thank you for shopping with Jumu’ah Natural Whitening Strips.
This Shipping Policy outlines how we process, handle, and deliver your orders.
1. Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed the next business day.
2. Domestic Shipping (United States)
We ship all U.S. orders via USPS (United States Postal Service).
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Estimated Delivery Time: 5–7 business days after processing
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Tracking: A tracking number will be emailed once your order ships
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Shipping Fee: Calculated at checkout (or free if you offer free shipping)
3. International Shipping
We proudly ship worldwide using FedEx and UPS for safe and reliable delivery.
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Estimated Delivery Time: 7–14 business days, depending on destination
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Tracking: Provided via email once your order is dispatched
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Customs & Duties: Customers are responsible for any applicable customs fees, taxes, or import duties required by their country.
4. Order Tracking
Once your order has shipped, you’ll receive a confirmation email with a tracking link so you can follow your delivery in real time.
5. Delays
While we strive to deliver your order within the estimated time frame, delays may occur due to weather conditions, customs inspections, or carrier issues.
We are not responsible for delays once the package is in transit with the shipping carrier.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable).
We will work with the carrier to resolve the issue as quickly as possible.
7. Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
📧 Email:Info@jumu-ah.com
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